Quicken online reviews 2017
On these two occasions, the support agents were very knowledgeable and helped me make import the information from my bank. Each time I had to wait 20 to 30 minutes to speak to someone. On two separate occasions this year, I had to call their support department for help. When I try to use it, the program says the code is not longer valid. It takes 5 to ten minutes to receive the 6 digit code in my email. It worked fine until they started a new process where you need a 6 digit code to complete the transfer. I purchased Quicken Deluxe 2016 and have had problems every time I try to import data from my bank. 2016 stinks and so do some of their service technicians. I complained fairly angrily and rudely which got me banned for life. 6.6 created new disasters as they apparently had some 6 or 7 year old kids look at my transactions and overwrite my categories which I had used for taxes since 1964 and replace them with useless, wrong categories.
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Suddenly reconciling accounts caused huge "adjustments" It was explained to me that I didn't know how to reconcile accounts which I had been doing without a problem since 1960 and Quicken since 1964. A loud rude hateful customer "service" woman accused me of causing this by creating them while downloading the update. In about November of 2021 a new version 6.5 came out and suddenly multiple versions showed up upon opening. Once a working version of real Quicken came out I downloaded & was again happy with the app & customer service. I have used Quicken for Mac since 2004 & have been very happy (I read enough reviews to skip Quicken "essentials" as it was essential only to skip it).